Mplus Store Shipping Policy
Welcome to Mplus Store! We aim to provide the best shopping experience and ensure your orders are delivered promptly and securely. Please review our shipping policy below.
1. Shipping Destinations
We offer shipping to various destinations worldwide. If you have questions about shipping to a specific location, please contact our customer support.
2. Processing Time
- Order Processing: Orders are processed within 1-3 business days. Processing times may vary during peak periods.
- Order Verification: Orders may be subject to verification, which may delay processing. You will be notified if additional information is required.
3. Shipping Methods and Delivery Times
We offer multiple shipping methods to cater to your needs:
- Standard Shipping: Delivery within 5-10 business days.
- Expedited Shipping: Delivery within 2-5 business days.
- Express Shipping: Delivery within 1-3 business days.
Please note that delivery times may vary based on the destination and any unforeseen delays by the carrier.
4. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the package, as well as the shipping destination. Shipping costs will be displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online.
6. International Shipping
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient.
- Delivery Time: International delivery times may vary based on the destination and customs processing.
7. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or destination. If your order contains restricted items, you will be notified during checkout.
8. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us within 10 days of the estimated delivery date.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will work to resolve the issue promptly.
9. Address Changes
If you need to change the shipping address after placing an order, please contact us as soon as possible. Address changes may not be possible once the order has been shipped.
10. Contact Information
If you have any questions or concerns about our shipping policy, please contact our customer support team at:
Mplus Store
Shop no 7/2 Lake view Sutarwadi Pashan Pune Maharashtra, 411021
[Ph. 7776847826]
admin@mplustore.com